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Service Policy


To avail the services available on this website, you must create an account first. To use our services in any way, you must be of legal age; in other situations, parental guidance is required. Please go through our service policies in detail. You show your commitment to the policies by clicking on the checkbox, placing an order, or making payment and you agree that you will adhere to our policies regarding the use of our final products. It is to be carefully noted that the aforementioned actions such as the purchase of services and creation of an account will be considered as your acceptance of these service policies.

General Policy

Our services can only be used for personal and non-commercial use, as stated in our policies. We take no legal responsibility if the services or information provided is misinterpreted by the customers. This information may not be available all the time because we reserve the right to delete or modify the information without prior notice. You are not advised to rely on the details published on the website for a long period of time.

All copyrights are reserved by the website. Under no circumstances will we allow our customers to share the information with any third party as their own. Violating our policy and sharing final deliverables as your own creation to any third-party organization can result in severe consequences. Use of our services and products for commercial use is not allowed and all of our offerings are non-refundable, including all the expressed and/or implied warranties.

The company is not responsible for any delay in the order completion process or mismanagement caused as a result of incomplete details given by the customer for any service we provide through this website. We ask you to carefully evaluate your requirements and needs, discuss those requirements with our team and provide all the necessary information requested by our team to process your request.

Revision Policy

Customer satisfaction is one of the values that our services are based on. Our customers are eligible for unlimited free revisions; this is to ensure a 100 percent customer satisfaction rate. If a customer is not satisfied due to any reason, we offer free additional revisions and this option is available for all the services provided via this website.

The procedure of revision is simple and straightforward. You can simply send an email addressing the issues to our official email address. Our experts will review the work done on your project as soon as we receive your request and efficiently cater to all the points in a short time. Our customers can demand as many revisions as they need.

Please go through the following revision period policies:

  • It takes at least 24 hours to carry out the first revision.
  • It takes at least 48 hours to carry out the second revision.
  • It takes 72 hours to carry out the third and further revisions.

The time period referred to above also depends on the revision comments. Upon considering the criteria for revision, we allocate the deadline for revision. The modification takes just a few hours in the event of minor changes. If the errors are complex, we use the maximum time period specified in the policy to allow our experts to incorporate your comments fully. We ask our users to provide us with full requirements when placing an order to avoid any revisions later on.

In compliance with our procedures, our team performs an authenticity check to match the original instructions of the customer with the request for revision. If the revision request matches the initial guidelines, then we make the revisions free of charge. If the original requirements are not as per the request for revision, the consumers are required to pay additional fees for the revision.

Urgent Revision Clause:

There are always chances that the expert who worked on your order is not available; in that case, the customer will have to pay an additional amount as an adjustment fee.

Cancellation & Refund Policy

In case of mistakes/errors, we will give a 100% refund on the basis of our refund policy. Such cases may include but are not limited to the same orders, dual payments, etc.

You will receive a certain percentage of the total amount under other circumstances or scenarios.

We are recognized as a reputable organization and understand that our customers may have to proceed with an order cancellation request on account of unforeseeable conditions. We request you to inform us of a cancellation request in due time so that we can proceed as soon as possible. We process such requests after careful review and process order cancellation.

Our method of cancellation is carried out under the following conditions:

  • If the order has been processed and an expert has started working on it, you are eligible to receive a refund of only 50% by the company.
  • If an order has not been processed and no expert was assigned for its completion, you can receive a 90% refund from the company.
  • You will be eligible to receive a 95% refund in case of cancelation of the order if the details are still missing.

Delivery Policy

Being a well-known and professional service provider, we assure you that you will receive your order on the decided day. On rare occasions, when we are unable to deliver the order on time due to a technical glitch, you will be informed by the team before time. You are eligible to apply for a refund if you are still not satisfied with our services. Please go through our refund policy mentioned above for details.

Also, customers are advised to check their mailbox and spam box regularly for any updates on the order. The emails may sometimes be sent to your spam box. Do not hesitate to contact us or leave us a message in case of any questions or concerns. Our VIP support team is available 24/7 to answer all your questions. Our support team is well trained and able to resolve all your concerns very professionally.

Disclaimer

Some of the information provided on the website may not be considered as correct, and factual. For further information, you can contact the members of our team. Our main reason to make such information available on the website is to raise awareness. We don't mean to misguide any party or individual as far as the display of such information is concerned.

The content on our website is published for a better understanding of the general public. All the information collected from our website is kept confidential and we don’t keep the information stored for more than two years. This also means that after two years, no order retrieval requests are entertained. Contact us if you have any other questions/queries about our process or services.

Company Address: Office 9218 141 Morden Road, Mitcham, Surrey, England CR4 4DG
Company Registration Code : 09494545

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